Services

FREQUENTLY ASKED QUESTIONS

How quickly can I expect a response for emergency plumbing issues?

We prioritize emergency calls and aim to respond within the hour. Our 24/7 availability ensures prompt assistance for urgent plumbing needs.

What areas do you serve in Perth?

We proudly serve the entire Perth metro area, ensuring our plumbing and gas services are accessible to residents and businesses across the region.
Northern suburbs preferable.

How do I schedule a non-emergency service or maintenance appointment?

You can easily schedule non-emergency services or maintenance appointments by calling our office during regular business hours or using our online contact form. We aim to reply within 12-48 hours via email.

How can I prevent plumbing issues at home?

Regular maintenance is key. Ensure you schedule routine plumbing inspections, fix minor leaks promptly, and avoid putting non-biodegradable items down the drains to prevent blockages. See our Blog section for more tips and tricks.

Do you charge a callout fee?

No! We don’t charge a callout fee during normal business hours.

HOW CAN WE HELP?

UNMATCHED SERVICE GUARANTEES

  • Commitment to Care:

    Our team of professionals takes pride in their work. From top to bottom, our culture revolves around caring for every task and ensuring it's completed with precision. Attention to detail is our commitment.

  • 24/7 Support:

    DNA is at your service whenever you need us. Whether it's an emergency or just seeking advice, our team is on call 24/7 to provide prompt assistance.

  • Quality Guarantee:

    We stand by the quality of our work. In the unlikely event of an issue arising from faulty workmanship, we will rectify it for the entire lifetime of the job. Your satisfaction and peace of mind are our priorities.